MERZEN PRODUCTS INC. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "this Services").

1.Collection of Personal Information

We may collect personal information that allows us to identify individual customers when they make inquiries on our website in order to provide better services. In collecting information, we adhere to the principle of obtaining information with the customer's consent and implement it through lawful and fair methods within the necessary scope to achieve the stated purpose after clearly stating the purpose of collection to the customer. Customers have the right to refuse to provide personal information at their own discretion. However, in such cases, they may not be able to use the services provided on our website.

2.Management and Protection of Personal Information

The personal information collected from customers is rigorously managed by the responsible personnel in charge of personal information handling on each of our websites. We strive to implement security measures to protect customers' personal information from unauthorized access, loss, destruction, tampering, and any other threats. Access to databases and other systems containing personal information is restricted to authorized personnel only, and we ensure that such access is strictly controlled to prevent any misuse.

3.Restrictions on the Use of Personal Information

When utilizing personal information collected through our website, we ensure that it is limited to the extent necessary to achieve the purposes previously disclosed to the customers. We also take sufficient care to ensure that customers' rights are not compromised. Customers who have provided their personal information may receive various information via email or other means. If customers do not wish to receive such information, they can request to stop receiving it by contacting us.

4.Provision of Personal Information to Third Parties

We do not disclose or provide personal information to third parties without the customer's consent on our website. However, there are cases where personal information may be disclosed or provided to third parties without the customer's consent in the following situations:

  1. When required by law.
  2. When it is necessary to protect human life, body, or property, and obtaining the customer's consent is difficult.
  3. When it is particularly necessary for the improvement of public health or the healthy upbringing of children, and obtaining the customer's consent is difficult.
  4. When it is necessary to cooperate with national agencies, local governments, or entities entrusted by them to perform duties stipulated by law, and obtaining the customer's consent may impede the execution of such duties.
5.Use of Cookies

Our website utilizes a mechanism called "Cookies" in part to enhance our services. Cookies are data exchanged between your browser and the website's server. They are widely used across many websites to improve services and convenience, and are a common web technology. It's important to note that Cookies do not contain personally identifiable information such as names, addresses, or email addresses.

6.Analysis of access information

We utilize the web analytics service provided by Google Inc. called "Google Analytics" on our website. This is used for the purpose of statistical analysis of usage patterns on our website and does not identify individual users. For information regarding Google Analytics' terms of service and privacy policy, please refer to Google's website. Please note that we are not liable for any damages resulting from the use of Google Analytics.

7.Privacy Policy Changes

The content of this policy may be changed without prior notification to users, except for matters stipulated separately in laws and regulations or in this policy. Unless otherwise specified by the company, the revised privacy policy shall take effect from the time it is posted on our website.

8.Contact for Inquiries

For inquiries regarding this policy, please contact the following:


Koyama 645 Fujieda-chou Nisshin-city Aichi 470-0112

TEL: +81-561-73-3411