Requests for Use

When using the website operated by MERZEN PRODUCTS INC. (hereinafter referred to as "our website"), please read the following terms of use carefully and agree to them before using the website. By using the website, you agree to all of the following conditions. If you do not agree, we apologize, but please refrain from using the website.

Furthermore, please note that we may revise these terms without prior notice. The revised terms will be posted on this page, so please check for the latest updates periodically.


The copyright of all content published on our website belongs to our company or the licensors who have granted us permission to use it, and is protected by copyright law and other applicable laws.

Downloading, printing, or reproducing the content of our website is permitted solely for your personal use. Without our permission, you may not use or reproduce the content for other websites, printed materials, or any other purposes beyond what is permitted by law.

Furthermore, we may send replies to inquiries received from customers or deliver various information via email or other means with the customer's consent. The copyright of these emails belongs to our company. Please refrain from using or reproducing them for other websites or printed materials without our permission.

2.Trademarks and Designs

The rights to trademarks and designs (such as trademarks and service marks) featured on our website belong to our company or the licensors who have granted us permission to use them. Unauthorized use of trademarks, designs, etc., without permission from the rights holder is prohibited.

3.About Links

Links to our website are generally allowed without prior notification, and there is no need to inform us when linking to our website. However, depending on the content of the linking website (such as websites that violate public order and morals or those deemed inappropriate by us) or the method of linking, we may request the removal of the link, regardless of whether it was established before or after contacting us. We disclaim any responsibility for any trouble or damages arising from linking to our website.

4.For ideas and other suggestions

Regarding proposals, ideas, materials, or any other submissions (hereinafter referred to as "submissions") such as new product concepts or naming suggestions from customers, except for those specifically solicited by our company, we generally do not accept them. If you submit any proposals or ideas to us without our solicitation, please be aware that by doing so, you are implicitly agreeing to the following two points:

  • By submitting any proposals or ideas, you are deemed to have waived all rights associated with them, and therefore, our company is not obligated to consider, evaluate, adopt, or maintain confidentiality regarding such submissions. Additionally, our company assumes no responsibility for payment or any other liabilities related to these submissions.
  • You shall not exercise any rights with respect to your suggestions, etc., and we shall be free to use them.

Our company takes great care to ensure the accuracy of the information posted on our website. However, we cannot accept responsibility for any errors in the content or for any troubles arising from the use of our website, including accidents or damages to software, hardware, or any other losses.

Please note that we reserve the right to change the content of our website without prior notice or to temporarily or permanently suspend its operation. We cannot be held responsible for any damages resulting from changes to the content or interruptions or discontinuations of our website's operation, regardless of the reason.

Furthermore, when using websites linked from our website that are not operated by our company, please adhere to the terms of use of each respective site. We cannot be held liable for the content of linked websites or any damages resulting from their use.

6.Prohibit the use of inquiry forms for sales purposes.

Our website's contact form is intended for inquiries from existing customers and for queries related to our products. Any use of the contact form for sales or other business purposes is strictly prohibited, as it may impede our operations. We reserve the right to take appropriate action against companies or individuals who repeatedly attempt to use the contact form for sales pitches or solicitations.

7.Governing Law

The interpretation and application of our website and these terms and conditions shall be governed by the laws of Japan.

8.Contact Us

For inquiries regarding the terms and conditions, please contact our website support team at